RT @PTC: Effects of #IoT begin in manufacturing but flow to service industries: healthcare, hospitality, & more. https://t.co/TniOdjGUV2
December 15, 2015
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HBR - How Smart, Connected Products Are Transforming Companies | PTC
Smart, connected products and the data they generate are transforming traditional business functions, sometimes radically. For example: Product Development requires seven new design principles, including evergreen design Marketing and Sales convert the way to sell, go to market and manage customers relationships After-Sale Service shifts from reactive to predictive and increasingly remote service How do companies transform their organizations to capture the IoT opportunity?